You may contact us through our customer support e-mail or through the information below on our website at:
Luxestar Apparel www.luxestarapparel.com
General Infomation
luxestarapparel@att.net
Customer Service
luxestarapparel@att.net
Gift Certificate Support:
luxestarapparel@att.net
Customer Service 720-490-5769.
Guaranteed to be comfortable, available in a wide range of sizes and styles from short and long sleeved T-shirts, to halters, bikini's and even jeans we have the cut and fit for you! Our sizing runs from extra small to XXXL!
Each piece is a work of art and no two are alike. We securely rivet and stud each of our hand worked shirts with authentic Shimmering Swarovski Austrian Crystals, not to be confused with paste or glued rhinestones, we use only the finest Swarovski components, guaranteed authentic. Our crystals are riveted, not glued on all of our items.
Final designs WILL vary somewhat from the virtual samples shown online. The examples online are provided for general concept and style for the product purchased. Our designs are deliberately weathered, a custom look combining glamor with classic vintage styles.
Each piece is hand made to order, we do not duplicate or offer mass production, or applied with bulk lot. This ensures individuality, and unique art for each piece purchased! Please study the item before purchase, if you are purchasing a heavily studded item, the design will bear more crystals. With hand work design, layout and style will vary! If you have a special request, please contact service.luxestar@att.net and let us know. We will do everything we can to meet your expectations.
Payment of your order of a specific item online constitutes a binding contract to produce the item made to your specifications per your order request. However, if you do not discuss your desires with our staff we will complete the item to the best of our ability and in the manner that will make the design an Luxestar Apparel origional. This still constitues a binding contract.
We Believe in Quality! Each piece is a handmade work of art designed to be worn and loved over the years. Our shirts and jeans additionally feature intricate designs of your favorite characters and portraits of Pop Culture, Americana, Celebrities, Music & Memorabilia, Vintage prints, animation and photography that are sure to make you the center of attention wherever you go!
Each shirt is handcrafted by our artists. All pieces are new and unworn and are designed to appear to be weathered and comfortable, with unusual touches that make each piece a celebration in style.
Loved by celebrities, Austrian Crystal studded T-Shirts and denim are a top fashion trend! Now you can own the same quality and styles as seen on the Red Carpets, in Vogue, Cosmopolitan and W magazine, the top of the line finest quality items with superior customer care - right here, at Luxestar Apparel!
PAYMENT
Luxestar Apparel accepts Visa & Mastercard, American Express, wire transfer, certified checks and company checks.
Your card will be charged at the time of order. Processing may take up to 4 to 6 weeks for custom made to order items. In order to continue to provide the wide variety of styles and selections online, Americana Couture carries a full line of specialty items. All items are made to order. Payment of your order of a specific item online constitutes a binding contract to produce the item made to your specifications, per your order request. Please review our terms for processing and delivery of your item below. As our items are hand made to order, Please consult our shipping schedule for estimated delivery dates.
Luxestar Apparel does not stock ready to wear apparel, each piece is custom made to order.
SHIPPING & HANDLING
To provide you with the widest range of styles and sizes, we order special styles & sizes upon demand, which may require additional time for final delivery to our customers. Processing time is different than shipping time. If you order overnight delivery, the item will be hand made to order and released for delivery within an average of 7 to 10 business days unless a rush is specified. Special sizes include XXL and XXXL pieces, along with unique tops including halters, camisoles, and other special styles.
We stock inventory in house including traditional tees, girly tees and baby tees in all common sizes.
Unless otherwise stated, Items will be shipped from our location within 14 TO 21 business days. We recommend USPS Priority, however, we can not guarantee shipping times and dates, and can not be responsible for delays in shipping caused by the provider. Please consider this when selecting your shipping provider. If you select ground, shipping may take 3 days to as much as 2 weeks for the completed delivery of your item depending on your location and carrier conditions. We insure all packages, this cost is factored into the amount we charge for shipping.
If you require your item for a special occasion, or are in need of rush orders, special arrangements and rush orders can be arranged based upon availability, for an additional charge. In the event your item is backordered, or requires special attention, we will contact you.
SIZING
Sizing is as follows:
Tees have generous stretch properties.
We have an extensive selection of options by simply clicking here: CHOOSE YOUR STYLES AND SIZES
Standard cut shirts available in all designs. Please review the styles and sizes page to ensure the style you have selected is available in the size of your choice! In the event your size is not available, we reserve the right to substitute your item for the closest style in the correct size. All styles have sizing options noted on each page. Please visit the link above for further information.
SWAROVSKI CRYSTALS
We use ONLY the highest quality of authentic foil back Swarovski Crystals on all products. Crystals size is 20 ss (1/2 carat). All rights, properties and copyrights are protected by the original artists and/or organizations. Items listed are licensed, and/or when necessary authorized merchandise is purchased for resale from an authorized retailer and is subsequently handcrafted by our artists. If you have confirmed information that a redistributed item listed on this site may for any reason not be currently or properly licensed, please Contact us and we will modify or remove the listing.
MERCHANDISE AVAILABILITY:
We supply our Swarovski crystal studded designs on a made to order basis. We try our best to fill all orders as soon as we receive them. Sometimes we under estimate demands, in which case please allow 1 - 3 weeks for orders to be shipped unless otherwise stated. In some cases we reserve the right to substitute for the closest available style, should this be required we will attempt to contact you. Should you need the merchandise within a certain period of time, or a special occasion please mention it in the COMMENT SECTION of the order form. Custom orders require additional processing time up to 30 days, unless a rush order and deadline are specified. Payment of your order of a specific item online constitutes a binding contract to produce the item made to your specifications per your order request. All custom items are charged and purchased at the time the order is placed. Custom orders cannot be returned. Artwork will be submitted prior to production of the item unless the client waives interest in a proof. We will e-mail you on the status. If we are unable to meet your deadline we will make sure to inform you by e-mail, please ensure your e-mail address is correct.
CARE INSTRUCTIONS
To view our suggested care instruction please click here:
How to wash and care for your Luxestar Apparel
Luxestar Apparel produces and manufacturers all items on the site. The items sold are original Luxestar Apparel products and designs made with authentic Swarovski components.
OUR GUARANTEE
All products are guaranteed to be authentic, with the utmost quality. Final designs WILL vary from the virtual image samples shown online, these examples are provided for general concept and style for the product purchased. Many of our designs will appear weathered since we have combined crystal with classic vintage styles. With this in mind, Luxestar Apparel guarantees you will receive the item exactly as described or your money back. We strive for repeat business, and customer satisfaction!
Luxestar Apparel lists all designs online in good faith that licensing requirements have been fulfilled and is not responsible for the licensing representations made by any third party organizations, wholesalers or retailers. Luxestar Apparel does unconditionally guarantee all merchandise is in new, pristine condition, unless expressly otherwise stated (ie: vintage pieces). Copyright and copy Luxestar Apparel 2001 - 2004. All rights reserved.
EXCHANGE POLICY